We’d Love to Hear From You

ORDER & DELIVERY ENQUIRIES

Need help with an existing order?

Please include:

• your full name;
• order number;
• email address used when placing the order; and
• a brief description of your query.

PRODUCT QUESTIONS

Not sure which product is right for you?

Our product pages include information on:

• suitable skin types;
• skin concerns;
• hero ingredients;
• full ingredient lists;
• how to use each product; and
• suggested product pairings.

For additional assistance, contact Customer Care.

Please note that Cilla Skyn cannot diagnose skin conditions or provide individual medical advice.

RETURNS, DAMAGED OR INCORRECT ORDERS

If you have received an incorrect, damaged or potentially defective product, please contact Customer Care with your order number and photographs of the product and packaging where relevant.

Please refer to our Returns, Exchanges & Refunds Policy for full information.

BUSINESS & COLLABORATION ENQUIRIES

For wholesale, stockist, press, collaboration or business enquiries:

Email: info@cillaskyn.co.za

SOCIAL

Follow Cilla Skyn for new launches, skincare rituals, ingredient stories and more.

Instagram: @cillaskyn